Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out our contact forms
• Request information about our services
• Communicate with us via email or phone
• Use our lead generation services

This information may include your name, email address, phone number, company information, and other details you choose to provide.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our lead generation services
• Respond to your inquiries and requests
• Send you information about our services
• Comply with legal obligations
• Protect our rights and prevent fraud

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To service providers who assist us in operating our business
• When required by law or to protect our rights
• In connection with a business transfer or merger

4. Lead Data Handling

For leads generated through our services:

• We collect lead information from public sources and social media platforms
• All lead data is verified for accuracy before delivery
• Lead information is provided exclusively to the purchasing client
• We maintain records for quality assurance and compliance purposes

5. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure data centers and infrastructure

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

Lead data is typically retained for 2 years for quality assurance purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Restrict processing of your information
• Data portability
• Object to processing

8. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Improve website functionality
• Analyze website usage
• Provide personalized content
• Support our marketing efforts

You can control cookie settings through your browser preferences.

9. Third-Party Services

Our services integrate with third-party platforms including:

• Facebook and Instagram advertising platforms
• LinkedIn advertising platform
• Google Analytics for website analysis
• Email service providers

These services have their own privacy policies that govern their use of your information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

12. California Privacy Rights

California residents have additional rights under the CCPA, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

13. Contact Information

For privacy-related questions or to exercise your rights, contact:

Frank Lee Rodriguez
Privacy Officer
Neuroclade
1106 Washington Dr
Alice, TX 78332-0000
Email: [email protected]
Phone: +1 915-503-1259

14. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.